Last Updated: [Month Day, Year]
At goldencommercellc.com, we want you to be fully satisfied with your purchase. If you are not happy with your order, we offer a simple return and refund policy outlined below.
1. Return Window
We offer a 7-day return policy from the date your order is delivered.
To be eligible for a return, your request must be initiated within 7 days of receiving the product.
2. Eligibility for Returns
To qualify for a return, the product must meet the following conditions:
- Product must be in its original condition
- Product must be unused, unworn, and unwashed
- All original packaging, tags, and labels must be intact
- Product must not be damaged or altered in any way
Returns that do not meet these conditions may not be accepted.
3. Non-Returnable Items
Certain items may not be eligible for return, including:
- Items damaged due to misuse or improper handling
- Products returned without original packaging
- Items marked as final sale (if applicable)
4. Refund Process
Once we receive and inspect your returned product, we will notify you regarding the approval or rejection of your refund.
If approved, your refund will be processed to your original method of payment within a reasonable number of business days, depending on your bank or payment provider.
5. Return Process
To initiate a return, please follow these steps:
- Contact our support team at support@goldencommercellc.com
- Provide your order details and reason for return
- Wait for return approval and instructions
- Ship the product back to the provided return address
6. Shipping Costs
Return shipping costs may be borne by the customer unless the return is due to a wrong, defective, or damaged product received.
7. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photo evidence. We will arrange a replacement or refund as applicable.
8. Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account again
- Contact your credit/debit card provider (processing time may vary)
- Contact your bank for further clarification
If you still have not received your refund after these steps, please contact us at support@goldencommercellc.com.
9. Contact Us
If you have any questions about returns or refunds, please contact us:
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Email: support@goldencommercellc.com
Website: https://goldencommercellc.com